Terms of Service

1. Acceptance of Terms#

By accessing or using the Havlo website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not use our services.

These Terms constitute a legally binding agreement between you and Havlo Property Management. We reserve the right to modify these Terms at any time, and your continued use of our services following any changes constitutes acceptance of the modified Terms.

2. Property Listings and Information#

Information Accuracy Standards

We strive to provide accurate and up-to-date property information, including descriptions, photographs, pricing, and availability. However, property details are subject to change without notice, and we cannot guarantee the accuracy, completeness, or timeliness of all information displayed.

Property Availability Notice

All properties listed on our website are subject to availability. Property availability can change rapidly, and we are not responsible if a property becomes unavailable between the time you view it and the time you submit an application or inquiry.

3. Tour Booking and Scheduling#

Booking Process Details

Our platform allows you to schedule property tours online. By booking a tour, you agree to:

• Provide accurate contact information
• Arrive on time for scheduled appointments
• Notify us promptly if you need to cancel or reschedule
• Respect the property and follow all instructions during tours

Cancellation Policy Terms

We request at least 24 hours notice for tour cancellations or rescheduling. Repeated no-shows or late cancellations may result in restrictions on future booking privileges.

4. User Conduct and Responsibilities#

When using our services, you agree to:

• Provide truthful and accurate information in all communications and applications
• Maintain the confidentiality of any account credentials
• Not misuse or attempt to gain unauthorized access to our systems
• Not engage in fraudulent, abusive, or illegal activities
• Respect the privacy and property rights of others
• Comply with all applicable local, state, and federal laws

5. Intellectual Property Rights#

All content on the Havlo website, including text, graphics, logos, images, photographs, and software, is the property of Havlo Property Management or its content suppliers and is protected by United States and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without our express written permission. Property photographs and descriptions are provided for informational purposes only and may not be used for any commercial purpose.

6. TREC Compliance and Real Estate Regulations#

Havlo Property Management operates as a licensed real estate brokerage in the State of Texas and is subject to regulation by the Texas Real Estate Commission (TREC).

Licensing Information Details

• Company: Havlo Property Management
• Principal Broker: Christopher Thomas Gross
• Broker License Number: TREC #625244

Consumer Rights Notice

Texas law requires real estate licensees to provide certain disclosures and protections to consumers. For information about your rights as a consumer and how to file a complaint, contact TREC:

Fair Housing Commitment

Havlo Property Management is committed to compliance with the Fair Housing Act and all applicable fair housing laws. We do not discriminate based on race, color, religion, sex, national origin, familial status, disability, or any other protected class.

7. Limitation of Liability and Disclaimers#

Service Disclaimer Statement

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free from viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, Havlo Property Management shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Property damage or personal injury during property tours
• Errors or omissions in property information
• Unauthorized access to your personal information
• Disputes with property owners or other users

Indemnification Clause Terms

You agree to indemnify, defend, and hold harmless Havlo Property Management, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our services or violation of these Terms.

8. Service Modifications and Availability#

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We may also impose limits on certain features or restrict access to parts or all of our services without liability.

We are not liable for any modification, suspension, or discontinuation of our services, and we do not guarantee that our services will always be available or accessible.

9. Account Termination#

We reserve the right to terminate or suspend your access to our services at any time, with or without cause, and with or without notice, for any reason including but not limited to:

• Violation of these Terms of Service
• Fraudulent or illegal activity
• Providing false or misleading information
• Abusive or inappropriate behavior
• Non-payment of fees or charges

Upon termination, your right to use our services will immediately cease, and we may delete any content or information associated with your account.

10. Governing Law and Dispute Resolution#

Governing Law Statement

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Harris County, Texas.

Dispute Resolution Process

In the event of any dispute arising out of or relating to these Terms or our services, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiation, the parties may pursue mediation before initiating formal legal proceedings.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

11. Contact Information#

If you have questions about these Terms of Service or need to contact us regarding our services, please reach out:

We are committed to addressing your concerns and will respond to your inquiry within a reasonable timeframe.