Owner FAQ

Our management fees are competitive and transparent. We charge a percentage of monthly rent collected, with no hidden fees. Leasing fees apply when we place a new tenant. Contact us for a detailed fee schedule tailored to your property.

We conduct comprehensive background checks including credit reports, criminal history, eviction records, employment verification, and previous landlord references. All applicants are evaluated against consistent criteria that comply with Fair Housing laws. You retain final approval on tenant selection.

Log in to your owner portal at havlo.rentvine.com to view monthly statements, maintenance history, rent collection status, and year-end tax documents. Reports are updated in real-time and available 24/7.

Both use the same Rentvine platform but show different information. The owner portal displays financial statements, property performance, and management reports. The resident portal shows lease details, payment history, and maintenance requests. Each has role-specific access and permissions.

Tenants submit requests through their portal. We assess urgency, coordinate with our network of licensed vendors, and obtain owner approval for repairs exceeding the agreed threshold (typically $250-500). Emergency repairs are addressed immediately. You can track all maintenance activity in your owner portal.

We offer listing services for investment properties, whether occupied or vacant. We can market to both investors (who may want to keep the tenant) and traditional buyers. Our team handles tenant coordination, showings, and ensures compliance with lease terms during the sale process.

Timeframes vary by property condition, location, and pricing. Well-maintained homes in desirable areas often receive applications within days of listing. On average, our properties are leased within 2-3 weeks. We syndicate listings to major rental sites and leverage our network for maximum exposure.

We maintain an occupancy rate above 95% across our portfolio. Our proactive approach to tenant retention, competitive pricing strategies, and efficient marketing minimize vacancy periods and maximize your rental income.