Frequently Asked Questions

How Can We Help?

Select your role to find relevant answers.

I'm a Current Resident

Questions about rent payments, maintenance requests, lease renewals, and portal access.

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I'm Buying a Home

Questions about the home buying process, financing, down payment assistance, and working with an agent.

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I'm Selling a Property

Questions about home valuations, pricing strategy, staging, disclosures, and the closing process.

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I Own a Rental Property

Questions about property management fees, tenant screening, maintenance, and owner reports.

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I'm an Investor

Questions about finding investment properties, market analysis, portfolio management, and expected returns.

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General Questions

Common questions that apply to everyone.

Our office is open Monday through Friday, 9:00 AM to 5:00 PM. For urgent resident maintenance issues, our emergency line is available 24/7 at (832) 535-7535.

We are based in the Greater Houston area and serve the Houston metro region, including Katy, Cypress, Spring, The Woodlands, and surrounding communities. Contact us to confirm service in your specific area.

Visit our contact page to send us a message, call us at (832) 535-7535, or reach out via email. We respond to all inquiries within one business day.

Still Have Questions?

We're here to help. Reach out anytime.